FAQs

PrepWizard FAQs are listed below. If you have any additional questions, please email Support@prep-wizard.com

Why should we automate our food prep labels?

Labor savings, accuracy and creating a great work environment are three solid reasons to automate.  You can easily save $500 to $1,000 annually by eliminating the time-consuming process of manually filling in the relevant label information for 50, 75, 100 or more labels per day.  Also, the PrepWizard app will automatically calculate the “Use By” time and date so you can be assured that your food is properly labeled.  Finally, today’s employees are not excited to face the tedious task of hand-writing hundreds of labels every week.  PrepWizard prints labels in seconds.

What is involved in setting up the PrepWizard label system?

Anyone in your store can implement the PrepWizard system with ease. Most importantly, we have pre-loaded the company’s products and shelf life data into the system, so your team does not have to learn and waste time with any set-up procedures.

Step One:  Download the App from the App Store or Google Play Store.

Step Two:  Turn on your device’s bluetooth and the printer will automatically pair with the app.

Step Three: Open the PrepWizard App. Make sure to ALLOW location permission request.

Step Four: Select items and quantities of labels and press “print”.  Simple!

Does each store need to purchase an iPad or other tablet to use this product?

No! We have designed the PrepWizard system to use any iPhone or Android phone, so you can let your store managers or other employees download the free app on their own devices. However, if your store already has a tablet, PrepWizard will work just fine with that device.

PrepWizard app supports Apple devices for IOS 10 and greater. These older devices will NOT be supported  – iPhone 4s, iPad 2, iPad (3rd generation), iPad Mini (1st generation)

PrepWizard app supports Android devices for 8.1.0 and greater.

PrepWizard app supports Chromebooks.

How many devices/users are allowed for each location?

Each store location has UNLIMITED users and, best of all, you do not need to set up a username and password. The app works based on geo-locations that have purchased PrepWizard.  So, anyone in the store that works with prep and has a smartphone can download the app. Or, you can download it to an existing store tablet. Employees working in multiple stores will have access to each subscribed location.

What if our company adds new products or items?

PrepWizard will work with the appropriate people to update the menu when new items are added and PrepWizard will automatically update the list.  Your team will not need to worry with updating anything or need to learn complicated software edits.

Can PrepWizard generate multiple “use by” labels depending on the life cycle of the product?

Yes, we have designed the app to handle three separate “use by” dates.

TRUCK – Labels for UNOPENED products received from the truck delivery.
PREP –  Prepped items that are stored BEFORE being put into production.
PROD –  Labels for products AFTER they are put into production and use.